Algemene voorwaarden N-E & Privacy beleid N-E

Terms and Conditions (Satoshi Silk & Solure)

Article 1 – Definitions

Entrepreneur: Satoshi Silk & Solure
Customer: the natural or legal person who places an order
Agreement: the purchase agreement between the entrepreneur and the customer

Article 2 – Applicability
These terms and conditions apply to all offers, orders, and agreements of Satoshi Silk & Solure.

Article 3 – Offer & Pre-Sale
Products are limited and will be delivered from November 2025.
The offer includes a clear description of the products.

Article 4 – Orders & Payment
Payments are processed through our payment provider Mollie.
Orders are final after successful payment.

Article 5 – Delivery
Delivery takes place at the address provided by the customer.
Any delays will be communicated in due time.

Article 6 – Right of Withdrawal & Returns
Customers have the right to withdraw within 14 days after receipt (if unopened and unused).
Personalized or opened products cannot be returned.

Article 7 – Warranty & Liability
Our products are carefully composed.
The entrepreneur is not liable for misuse or allergic reactions.

Article 8 – Disputes
These terms and conditions are governed by Belgian law.

Privacy Policy (Satoshi Silk & Solure)

1. Data We Collect
Name, address, email address, payment details, order history.

2. Use of Personal Data

To process orders
For customer service
For marketing and updates (only with consent)

3. Sharing with Third Parties
We only share data with:

Mollie (payments)
Shipping partners (delivery)

4. Retention Period
Data will not be stored longer than necessary to fulfill the agreement.

5. Cookies
Our website may use cookies to improve the user experience.

6. Security
We take appropriate measures to protect data.

7. User Rights
Right of access, correction, and deletion of personal data.

8. Contact
Satoshi Silk & Solure
📧 satoshisilkluxe@outlook.com
VAT: BE0895896255